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Digital Navigator Resources

Inequitable access to technology and digital skills development compounds existent inequities. The digital navigator model is a comprehensive approach to address multiple layers of becoming digitally included.

Digital Navigators provide individualized or small group assistance based on learner goals, help learner-workers resolve emerging tech problems with accuracy and efficiency; and provide information so they can make their own decisions.

As possible, Digital Navigators help learner-workers secure connectivity to reliable internet; access low-cost devices; offer tech support; provide referrals to digital literacy and upskilling programs; provide foundational digital skills; and provide upskilling and job training support.