Digital inequity disproportionately impacts the Black community and people of color. We stand together against structural racism.

Digital Navigator Resources

Inequitable access to technology and digital skills development compounds existent inequities. The digital navigator model is a comprehensive approach to address multiple layers of becoming digitally included.

Digital Navigators provide individualized or small group assistance based on learner goals, help learner-workers resolve emerging tech problems with accuracy and efficiency; and provide information so they can make their own decisions.

As possible, Digital Navigators help learner-workers secure connectivity to reliable internet; access low-cost devices; offer tech support; provide referrals to digital literacy and upskilling programs; provide foundational digital skills; and provide upskilling and job training support.