Inequitable access to technology and digital skills development compounds existent inequities. The Digital Navigator model is a comprehensive approach to address multiple layers of becoming digitally included.
Digital Navigators provide individualized or small group assistance based on individuals’ goals and provide information so they can make their own decisions regarding technology use.
Digital Navigators help individuals secure access to high-quality connectivity and low-cost devices, provide foundational digital skills and tech support, and connect people to further opportunities and services to help them meet their goals.